Passengers of the IndiGo Airlines who were left stranded at the airports between December 3 and 5 will be given a compensation of ₹10,000 which will be valid for 12 months, the airlines said in a statement.
The Directorate General of Civil Aviation (DGCA) on Wednesday ordered immediate on-site inspections at eleven airports across the country after widespread passenger inconvenience caused by large-scale disruptions in IndiGo’s operations.
IndiGo Turmoil Escalates: 5,000 Flights Disrupted Amid Crew Shortage and New FDTL Rules; Delhi HC Slams Govt Over Passenger Plight and Soaring Airfares
Since the onset last week of what has become a trial for many of its customers and a PR nightmare for the company, its stock losses now total 16%.
The Railways announced 89 special trains across all zones to be operated in the next three days starting Saturday to help people facing travel disruptions due to themass flight cancellations by IndiGo.
IndiGo’s flight operations were significantly disrupted on Saturday, with multiple cancellations reported at Thiruvananthapuram International Airport and Ahmedabad Airport, affecting passenger travel across key domestic and international routes.
Over 300 IndiGo flights were cancelled on Thursday as chaos continued at major airports across India, with the carrier struggling to adapt to stringent new crew rostering rules.
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