Following complaints of technical glitches in the second phase of the exam, the National Testing Agency (NTA) has taken a series of measures, including additional technical manpower, more mock tests at exam centres and increased server capacity, to ensure smooth conduct of the Central University Entrance Test (CUET-UG) in the next phase starting August 17.
Speaking to the indianexpress.com, University Grants Commission (UGC) Chairman Jagadesh Kumar said that NTA, with the support of UGC and AICTE, has increased it capacity by adding more centres.
According to NTA sources, about 300 technical observers will be deployed during the conduct of the fourth phase of the exam on August 17, 18 and 20.
In addition to this, the NTA has also launched an exclusive grievance redressal e-mail id for the CUET UG 2022 aspirants.
Candidates can send their grievances regarding subject combination, medium, question paper, etc. (if any) [email protected], by mentioning their application number in the subject
The additional steps have been taken after the August 4 episode where thousands of CUET-UG candidates complained about technical problems during their exam.
The second slot of the exam was completely cancelled forcing over 50,000 candidates across the country to return from centres without taking the exam as the NTA failed to upload question papers on time.