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Shares of Indian Railway Catering and Tourism Corporation (IRCTC) dropped 1.4% to Rs 778.80 on the BSE following reports of a major outage on its e-ticketing platform.
Passengers took to social media to report issues with booking tickets online, sharing screenshots of error messages indicating “maintenance activity" in progress.
Downdetector, a real-time outage tracking website, recorded over 2,200 complaints related to the platform’s services. Many users expressed frustration over the downtime, especially during business hours.
IRCTC later confirmed the outage, citing technical reasons for the unavailability of the ticketing service. This marks the second time this month that the platform has faced such an issue.
The ticket booking service has since resumed after being down for more than an hour.
Over the past year, IRCTC’s shares have risen by 10%, and are up by 8.6% year-to-date. However, they have seen declines of 13.8% in the last three months and 21% in the past six months.