Emirates ramps up preparations for a seamless Hajj-centric experience

This Hajj season, Emirates is geared up to serve the large volume of pilgrims making their way from the airline’s global network through Dubai, to Jeddah and Medina to perform the once in a lifetime Muslim pilgrimage.

Emirates has been working hard throughout every travel touchpoint of the journey to ensure comfortable experience, both in the air and on the ground for pilgrims heading to Makkah for this significant trip.

Emirates has deployed 10 additional flights between 7 Jun and 10 June, and between 21 June and 26 June to carry pilgrims to Jeddah and Medina.

These flights have been carefully timed to meet the flight schedules from key markets for Hajj, including Indonesia, Thailand, Côte d’Ivoire, Mauritius, South Africa, Senegal and Pakistan

The additional flights are operated alongside Emirates’ scheduled services to the two Saudi gateways, and provide increased choice and options for thousands of travellers from across the airline’s global network to carry out one of the key pillars of Islam.

The airline has further deployed 19 flights to cities including Amman, Dammam, Kuwait Beirut among others to meet high demand during Eid Al-Adha in mid-June.

From arriving to Dubai International, to stopping over in the city and connecting onwards to Jeddah and Medina, Emirates has extended its onboard hospitality to the ground through a carefully planned airport experience.

Emirates’ dedicated teams will guide pilgrims during their airport journey to ensure a seamless process of connecting to their onwards flights.

Airport Service teams have been tasked with meeting, greeting and escorting all pilgrims from arrival to departure.

 Travellers are welcomed at the arrival gate by dedicated Emirates Airport Service personnel, holding signs with special greetings for pilgrims, where they are escorted all the way to the connection desk for their onwards journey, or to the Emirates Hotel Desk to pick up their hotel vouchers, so they can quickly be transferred on Emirates’ buses to their hotels for a short break before they proceed to their final destination.

Pilgrims’ luggage will also be tagged with special Emirates ‘Hajj’ baggage tags.

Special gifts have also been organised for the official UAE Hajj flight set to depart from Dubai on 11 June.