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Prodded by chief minister Mamata Banerjee, the transport department on Monday launched special services from major transit points to big hospitals in the city.
A total of 368 extra buses operated on city roads. Senior transport department officials, including transport minister Snehasis Chakraborty and transport secretary Saumitra Mohan, carried out inspections across the city and interacted with commuters to assess their demands.
As promised by the transport department, all state transport undertakings (STUs) hit the streets with a record number of buses, easing commuters' woes. Maximum deployment was in Sector V and New Town.
The CM, Chakraborty said, had rightly shown concerns about passengers' travails.
The transport department team visited Chingrighata, College More in Sector V, SDF More and Esplanade.
In Sector V alone, 152 extra buses-72 non-AC and 80 AC-hit the street.
The official added four buses were on a circular route centred around Rashbehari, Gariahat, Kalighat and Rabindra Sadan, doing 24 trips a day.
Also, 156 trips were added in 26 routes, including key locations, like Hatisala, Shapoorji, Ultadanga, Karunamoyee, Behala, Barasat and Kamalgazi. The number of trips on Nabanna route increased from five to 10.
The number of North and South Bengal State Transport Corporation buses also increased.