Study: Online medical consultations in Tier 2 & 3 cities grew by 87 percent in 2022

Online consultation have jumped by 87 percent in Tier 2 and Tier 3 cities like like Jaipur, Ahmedabad, and Lucknow whereas Metros witnessed a 75% increase in the same time period, a report by Lybrate revealed.

According to experts, the last two years have seen a rapid increase in online doctor consultations. It is noteworthy that telemedicine has given patients more accessible access to primary health care.

The study also found that more women are now opting for online consultations. Online appointments by women grew over 65% in 2022 as compared to 2021.

According to the study, the most consulted specialities include Gastroenterology and ENT, which grew by over 150%. 

Followed by dermatology and internal medicine which grew by 125%, psychiatry and paediatrics (110 %) and Gynaecology consultations grew by 100% in 2022.

The data also revealed that people between 25 to 45 years majorly book consultations for their kids or issues related to sexual or mental health.

Those above 45 years primarily seek consultations on chronic conditions such as diabetes, hypertension, post-COVID-19 complications and thyroid-related ailments.

Some of the highest searched keywords among men across age groups were Masturbation Addiction, Penile enlargement and Erectile Dysfunction.

Meanwhile, PCOS, Healthy pregnancy and irregular periods were the highest searched keywords among women across India.

The data has been collated from the 111 million interactions that happened between users and doctors on the Lybrate platform in 2022.