NHA chief: National Health Claim Exchange could be launched in 15-20 days

The National Health Claim Exchange (NHCX), a digital health claims platform being developed by the National Health Authority (NHA), is ready and could be operational in the next “15-20 days”, NHA's chief executive officer Deepti Gaur Mukherjee has said.

Reiterating that it will offer efficiencies and economies of scale to all stakeholders, she urged insurers to come onboard.

In June 2023, the IRDAI had asked insurance companies to onboard the NHCX.

The claim exchange, being developed as part of Ayushman Bharat Digital Mission (ABDM), is a digital platform that aims to facilitate faster claim processing for policyholders and reduction in costs for insurance companies.

It is meant to serve as a tech-enabled platform for exchanging claims-related information among insurance companies, claimants or beneficiaries and regulators.

In an interview, IRDAI chairman Debasish Panda had said that the platform would facilitate smoother health insurance claim settlement processes as well as prudent underwriting (process to assess the risks and determine the right premium accordingly).