Uber starts showing upfront destination info to drivers to reduce cancellations
The new move is aimed to address rider concerns over cancellation by drivers after knowing their trip destination
Uber in India has started showing trip destinations to drivers to let them decide whether they want to accept the ride.
The new move is aimed to address rider concerns over cancellation by drivers after knowing their trip destination.
The cab aggregator has also introduced earnings for long-distance pick-ups to allow drivers to accept ride requests even when the rider is not at a nearby location.
Additionally, Uber has promised to start paying drivers on a daily basis between Monday to Thursday. Driver associations are, however, not yet pleased by the new announcements.
To address concerns over cancellations by drivers after knowing the trip destination, Uber has announced that it has started showing trip destinations to drivers to let them make an informed choice.
The feature is already live across 20 cities and is set to be expanded to all the remaining ones in the future. However, there is a catch. It is not live for all drivers.
The union leader also mentioned that if drivers did not accept the incoming ride, their ratings would be affected negatively.
Uber, in its announcement, did mention that it would continue to monitor feedback from drivers and riders and iterate on the threshold over the coming weeks.