Apple will fix sound issues on iPhone 12 and iPhone 12 Pro for free.
If the receiver on your iPhone 12 or iPhone 12 Pro is defective, Apple will replace it for free.
If the receiver on your iPhone 12 or iPhone 12 Pro is defective, Apple will replace it for free. If you have a problem with the sound on your iPhone 12 or iPhone 12 Pro, Apple has announced that it will repair it for free. According to a new bulletin from Apple, a "very small percentage" of iPhone 12 and iPhone 12 Pro users are having reception troubles due to a component that may fail on the receiver module. Only the iPhone 12 and iPhone 12 Pro have these faults, which is why only these two devices are eligible for the free repair programme.
If the receiver on your iPhone 12 or iPhone 12 Pro does not generate sound while on a call, Apple says you are eligible for free service from an Apple Authorized Service Provider. You simply need to go to the local service centre and inform them of the situation. You can also make an appointment and specify the purpose for your visit before coming to the centre. Before any service, your gadget will be inspected to ensure that it is eligible. This problem affects iPhone 12 and iPhone 12 Pro phones produced between October 2020 and April 2021, according to Apple.
Apple also stated that any damage to your iPhone 12 or iPhone 12 Pro that "impairs the ability to complete the repair" will be prioritised. For example, your screen could be shattered, necessitating the removal of the receiver in order to repair it. If your iPhone is not qualified for warranty coverage, Apple will repair the screen first before correcting the sound issue, and you will be charged for the additional repair. Many times in the past, Apple has required users to pay for extra repairs in order to continue treating the issue for free, so make sure you're clear about your decision because it could cost you a fortune.
Apple also recommends backing up your iPhone to iCloud before returning it to the service centre, since it will not be responsible for any data loss.
The warranty coverage on your afflicted iPhone 12 or iPhone 12 Pro unit will not be extended if the receiver is repaired, according to Apple. It may also limit or prohibit repair to the country where you purchased your iPhone. This could mean that if you purchased your iPhone 12 or iPhone 12 Pro in Dubai, you'll almost certainly have to attend an Apple Authorized Service Provider there. Apple said that the repair programme covers affected iPhone 12 and iPhone 12 Pro devices for two years after the first retail sale.