Maharashtra launches AI-powered chatbot to provide information about unique destinations

Maharashtra Tourism Minister Girish Mahajan launched an AI-powered WhatsApp chatbot that will assist travellers by providing them with information on exploring the state's rich cultural heritage, stunning natural beauty, and diverse attractions via their mobile phones.

The Maharashtra Tourism Department is looking to leverage its unique cultural, historical, and natural wonders to attract domestic and international visitors while promoting business and trade collaborations in the state. 

Maharashtra has been a sought-after destination among tourists thanks to the diverse landscape, vibrant cities, and rich heritage.

To boost footfalls at iconic landmarks such as the breathtaking hill stations of Lonavala and Mahabaleshwar, the ancient Ajanta and Ellora caves, and the serene beaches of Alibaug and Tarkarli, the chatbot would help answer questions about these destinations, things to experience, accommodations in the vicinity in English language.

Overall, the chatbot will make planning a trip easier for tourists.

While inaugurating the chatbot, Mahajan said, "Seamless connectivity, from roadways to air routes, beckons travellers to explore our diverse landscapes.

Varied accommodations, from luxury resorts to cosy homestays, which cater to all preferences.

Embracing digital tools enriches visitor experiences and streamlines services.