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The Northern Railways and the Northern Railway’s Delhi Division announced on Sunday that platform tickets will be suspended during the festive season to alleviate congestion at railway stations.
The decision follows a stampede at Mumbai’s Bandra railway station on October 27, which resulted in injuries to at least ten individuals as crowds rushed to board a Gorakhpur-bound train ahead of the Diwali and Chhath puja festivals.
To manage the expected influx of passengers during this busy period, special crowd control measures have been put in place at the New Delhi and Anand Vihar railway stations.
According to a statement from the Northern Railways, these measures will remain effective until November 7, 2024.
A specific holding area has been established at the Ajmeri Gate side of New Delhi Railway Station and in the circulating area of Anand Vihar station.
These areas feature additional ticket counters, automatic ticket vending machines, inquiry counters, a ‘May I Help You’ desk, catering services, drinking water stations, and mobile toilets to improve passenger comfort.
During this peak period, the Delhi Rail Division has temporarily closed the direct entry from the Delhi metro skywalk to the foot over-bridge.