For the ongoing state assembly elections of Assam, Kerala, Puducherry, Tamil Nadu and West Bengal, the Election Commission of India (ECI) has augmented the use of IT applications to make the election process smooth, effective and transparent. New and upgraded technical tools are being used in election planning for monitoring the election process. The ambit of IT application associates itself with National level data compilation of electors, functioning at polling stations, work allocation of officers on duty, use of mobile application and technology, GIS technology etc.
The applications Samadhan, Suvidha, Sugam have been deployed in the election going States for facilitation and better election management, Samadhan is a Public Grievance Redressal System which has been conceptualized as a Comprehensive system with multiple modes for receiving complaints (through online, toll free 1950), email, mobile application, fax, post, sms, online processing and tracking of complaints. An Android App for Public grievance redressal system has also been developed.
Suvidha is a single window system for Candidates and Political Parties to apply for permissions (Meetings, Rallies, vehicles, temporary election office, loudspeakers, helicopters and helipads etc). The ECI has issued directions to give permissions within 24 hours.
Sugam is a Vehicle Management System with the facility of Issuance of requisition letters for vehicles, Capturing of vehicle details with address, mobile number and bank details of Owner & Driver, Transfer of vehicles from one district to another district etc. An Android App for Vehicle Management System (Sugam ) has also been deployed.
Some more Mobile APPs have also been developed for enhanced facilitation of voters. Matdata, Matdaan and Elecom are some of the important mobile apps deployed in the elections.