A meeting of all freight customers of Western Railway was held at the Headquarter office, Churchgate attended by 34 freight customers. The meeting started with the welcome address by  Mukul Jain- Chief Commercial Manager(FM) of WR put focus on the recent policy directives.

Mukul Jain talked about the directives like withdrawal of 15% Busy season surcharge (except Iron ore and POL), Supplementary charges of 5% on Two point and Mini rakes has been waived, Round trip charging of Container traffic has been introduced for distance upto 50 km (charging will be in 0-100 km slab for to & fro distance) and 25% discount in haulage of container traffic has been given for movement of Empty flats / containers to Ports.

A K Gupta-General Manager of WR, R K Lal- Principal Chief Commercial Manager/WR, Shailendra Kumar- Principal Chief Operations Manager/WR and Uma Ranade- Principal Financial Adviser/WR at the Freight Customers meeting held at WR HQ’s on 13th September 2019

Various issues faced by the customers was discussed and many of them were addressed in the presence of A K Gupta – General Manager of WR, R K Lal- Principal Chief Commercial Manager/WR, Shailendra Kumar- Principal Chief Operations Manager/WR and Uma Ranade- Principal Financial Adviser/WR along with other Principal Head of the Departments.

It was productive and interactive session with customers like   M/s Adani, M/s Reliance, M/s IOC, M/s KRIBHCO, M/s IFCCO, Private Freight terminals Operators who discussed various issues and also shared their innovative ideas to increase rail revenue. Customers  assured their cooperation and projection of incremental traffic in the coming days thereby giving Railway revenue a boost.

GM Gupta stated that basic amenities will be upgraded in all Good sheds and insisted that all freight customers should not only give projection of traffic, but ensure loading of the same. He emphasized that issues and doubts in regard to the implementation of the recent initiatives shall be addressed on priority.

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