Railway Ministry announced to implement of two more passenger friendly services at Rail Bhavan, Delhi today. Now cancellation of PRS counter tickets will be easy through IRCTC website and 139. Also payment of e-ticketing available for International Debit and Credit cards through IRCTC website.
Passengers can cancel their confirmed PRS counter tickets within the permitted time limit under Refund Rule 2015. PRS counter tickets can be cancelled through IRCTC website ( www.irctc.co.in ) or 139. The permissible refundable amount shall be collected only at the journey commencing station or nearby satellite PRS locations defined by Zonal Railway within the prescribed time limit. To cancell tickets through SMS type(CANCEL<PNR Number><Train Number> to 139).
At present only American Express International Credit Cards are accepted at IRCTC portal through AMEX payment gateway. IRCTC will now permit other International Credit/Debit Cards issued outside India also for e-tickets through IRCTC website. These International Credit/Debit Cards will be used for payment through the payment gateway provided by M/s.Atom Technologies.
“The service of Cancellation of PRS counter tickets through IRCTC website & 139 and Acceptance of International Debit and Credit Cards for payment for e-ticketing through IRCTC website is a step towards digital technology which will reduce cash handling. Provide more passenger friendly services in the coming time, Suresh Prabhu Railway Minister said on a occasion.